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Privacy & Complaints Policy
Last updated: January 2026
This Privacy & Complaints Policy explains how Timi Jay On D Track (“we”, “us”, “our”) collects, uses, stores, shares, and protects your personal data when you use our website https://timijay.com and any related services, including newsletters, contact forms, comments, SMS communications, and marketing programs.
This policy is designed to comply with:
- The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
- The Nigeria Data Protection Act (NDPA) 2023 and related regulations
1. Who We Are
Our website address is: https://timijay.com
Brand name: Timi Jay On D Track
If you have questions about this policy or how your data is handled, you may contact us via the contact details provided on our website.
2. Information We Collect
We may collect and process the following categories of personal data:
a. Information You Provide Directly
- Name
- Email address
- Phone number (including mobile numbers for SMS communication)
- Website (if provided in comments)
- Account registration details (if applicable)
- Comments, messages, or enquiries you submit
b. Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
- Cookies and similar tracking technologies
c. Media Uploads
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images published on the site.
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After comment approval, your profile picture may be visible publicly alongside your comment.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience, analyse site performance, and support marketing and transactional features.
a. Comment Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year for convenience purposes.
b. Login Cookies
- Temporary cookies are set to check whether your browser accepts cookies
- Login cookies last for two days
- Screen option cookies last for one year
- If you select “Remember Me”, your login persists for two weeks
- Logging out removes login cookies
c. Content Editing Cookies
If you edit or publish an article, a cookie storing the post ID will be saved. This expires after one day and contains no personal data.
d. Shopping Cart & Abandoned Cart Tracking
Timi Jay On D Track’s website uses cookies and website plugins to track items added to your shopping cart, including when a cart has been abandoned.
This information may include:
- Products viewed or added to cart
- Time and date of cart abandonment
- Contact details provided during checkout
This data is used to:
- Improve user experience
- Analyse purchasing behaviour
- Send cart reminder messages via email or SMS (where consent has been provided)
5. SMS & Phone Number Usage
If you provide your phone number, we may use it to:
- Send transactional messages (e.g. order updates, account notifications)
- Send marketing or promotional SMS messages only where you have explicitly opted in
- Send abandoned cart reminders (where consent has been given)
You can opt out of SMS communications at any time by following the unsubscribe instructions included in the message.
We do not sell, rent, or share your phone number with third parties for their marketing purposes.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves as if you have visited the external website directly.
These third-party websites may:
- Collect data about you
- Use cookies
- Embed additional third-party tracking
- Monitor your interaction with the embedded content
If you are logged into those platforms, your interaction may be tracked.
7. Location Data
We do not actively collect precise real-time location data.
However, limited location-related information (such as country or city-level data) may be inferred from:
- IP addresses
- Browser or device settings
This data is used strictly for:
- Website analytics
- Security and fraud prevention
- Regional content optimisation
8. Who We Share Your Data With
We may share your data with:
- Website hosting providers
- Analytics and security service providers
- Email and SMS communication platforms
- Spam detection services
If you request a password reset, your IP address will be included in the reset email.
We do not share or sell personal data to non-affiliated third parties for marketing.
If data sharing is required for operational purposes, it will always:
- Be limited to what is necessary
- Comply with UK and Nigerian data protection laws
9. Data Retention
- Comments and their metadata are retained indefinitely to allow automatic approval of follow-up comments
- Registered user data (if applicable) is stored for as long as the account remains active
- Marketing and SMS consent records are retained for compliance and audit purposes
You may request deletion of your data at any time, subject to legal and regulatory obligations.
10. Your Data Protection Rights
Depending on your location, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Request restriction or objection to processing
- Request data portability
- Withdraw consent at any time
These rights are available under both UK GDPR and the Nigeria Data Protection Act (NDPA).
Requests can be made via our website contact page.
11. Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services. Data may be processed or stored outside your country, but appropriate safeguards will always be in place.
12. Complaints
If you believe your data protection rights have been violated, you may:
- Contact us directly so we can resolve the issue
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
13. Policy Updates
We may update this policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on this page.